Right of Withdrawal
The right of withdrawal applies exclusively to consumers within the meaning of § 13 BGB.
Start of the Withdrawal Policy
You have the right to withdraw from this contract within 100 days without giving any reason. The withdrawal period is 100 days from the day you, or a third party designated by you who is not the carrier, have taken possession of the goods or, in the case of partial deliveries, the last delivery.
To exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by post or email). You may use the attached sample withdrawal form, but it is not mandatory.
To meet the withdrawal deadline, it is sufficient that you send your communication regarding the exercise of the right of withdrawal before the withdrawal period expires.
Consequences of Withdrawal
If you withdraw from this contract, we will reimburse you for all payments received from you, including delivery costs (except for additional costs resulting from your choice of a delivery method other than the least expensive standard delivery offered by us), without undue delay and no later than 100 days from the day we receive notification of your withdrawal from this contract.
For this refund, we will use the same payment method that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this reimbursement.
We may withhold reimbursement until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us without undue delay and no later than 100 days from the day on which you inform us of the withdrawal from this contract.
The deadline is met if you send the goods before the 100-day period has expired.
The direct costs of returning the goods must be borne by you.
You are only liable for any diminished value of the goods if this loss in value is due to handling the goods in a manner not necessary to ascertain their nature, properties, and functionality.
Sample Withdrawal Form
(If you wish to withdraw from the contract, please complete this form and return it to us.)
To: Marc Schnibbe, Meinertzstraße 7, 48159 Münster, Germany
Or via email: info@betterposter.de
I/we () hereby withdraw from the contract concluded by me/us () for the purchase of the following goods:
— Ordered on () / Received on ()
— Name of the consumer(s)
— Address of the consumer(s)
— Date
(*) Delete as applicable
End of the Withdrawal Policy
Exclusion or Expiry of the Right of Withdrawal
The right of withdrawal does not apply to contracts:
- For the delivery of goods that are not prefabricated and for which an individual selection or determination by the consumer is essential for their production.
- For the delivery of goods clearly tailored to the personal needs of the consumer.
- For the delivery of goods that, after delivery, have been inseparably mixed with other items due to their nature.